Personal Database Applications
1323 Center Drive
Auburn, GA 30011
Office: 770-307-1511
Tech Support: 770-307-1496
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Hours (Eastern):
9am - 5pm Mon-Thurs
9am- Noon Fri
 
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Return Policy

 SOFTWARE

We do not accept returns on LOGic or TRX Manager, or any other software package we sell. PLEASE TRY THE DEMO BEFORE BUYING.  Because of the nature of software, this is the best way to protect our copyrights. Thank you for understanding. If you experience problems with our software, please contact us.


HARDWARE

Hardware is warranted to be defect-free for a period of 90 days from the date of purchase by the original owner. This 90-day warranty only covers defects in material and workmanship. Defective hardware under warranty will be replaced upon return of defective unit.

If you experience problems with hardware you have purchased from us, please contact us. We will assist you with troubleshooting. If the product is defective, we may advise you to return it directly to the manufacturer for fastest turnaround. WE WILL NOT ACCEPT HARDWARE PRODUCT RETURNS WITHOUT PRIOR AUTHORIZATION. Please contact us first before returning a hardware product.

We are not in the business of lending hardware.  If you have questions about what hardware you need to order, please contact us.  If you need test units to substitute for your suspected bad hardware, please contact us.  We may have loaner units available.

All original equipment, components, manuals, cables, documents and plastic packaging must be returned with the hardware in order for Personal Database Applications to process a refund.
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