Trouble installing Logic 9 on new Windows 7 64 PC - Error Messages

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Trouble installing Logic 9 on new Windows 7 64 PC

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w6rll		#1 Posted : Thursday, September 19, 2013 6:02:48 PM(UTC)
Rank: Member Groups: Registered Posts: 11 Location: Arizona		I installed Logic 9,then downloaded the latest update file. Logic 9 started and I filled in the User Info. I opened six windows....I did NOT set up any interface to radio, rotator, cw keyer,etc I copied my Logic 9 Log file from another Windows 7 PC and used "restore" to bring that log to the new PC. All looked well. The problem: When I close Logic 9 on the new PC and then run it again "as administrator" the windows start to appear on the screen and then I receive the message OLE error code 0x800a139b: Unknown Com status code. I have tried this many times and it always acts the same. Running the program without administrator privileges produces the same results. At this point the only way to get Logic 9 to do anything is to uninstall it and re-install it. Then it seems to run as above...one time only. I am stuck. Any ideas? Thanks for reading and 73 de Joe.
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WN4AZY		#2 Posted : Friday, September 20, 2013 12:07:18 PM(UTC)
Rank: Administration Groups: Administrators, Beta Testers Posts: 3,172 Location: Auburn, GA Thanks: 1070 times Was thanked: 520 time(s) in 434 post(s)		Hi-- Sorry for the problem. This isn't one we run into very often. See here: http://hosenose.com/Foru...2179_Program-Error.aspx Is this a new install on a new computer? What version of Windows? Tnx & 73, Dennis WN4AZY
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w6rll		#3 Posted : Friday, September 20, 2013 3:57:00 PM(UTC)
Rank: Member Groups: Registered Posts: 11 Location: Arizona		Originally Posted by: WN4AZY Hi-- Sorry for the problem. This isn't one we run into very often. See here: http://hosenose.com/Foru...2179_Program-Error.aspx Is this a new install on a new computer? What version of Windows? Tnx & 73, Dennis WN4AZY This is a new install on a new computer. The Windows version is Windows 7 Home Premium 64 bit with Service Pack 1 73 de Joe.
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WN4AZY		#4 Posted : Tuesday, September 24, 2013 7:46:51 AM(UTC)
Rank: Administration Groups: Administrators, Beta Testers Posts: 3,172 Location: Auburn, GA Thanks: 1070 times Was thanked: 520 time(s) in 434 post(s)		Hi-- Sorry for the delay on this. I posted the wrong link in my previous post. I fixed it, so check that out. I would start by turning off User Account Control. If you install it, make no changes, exit, then run it again, do you get the error? Do you have to uninstall then reinstall to "fix" it, or does reinstalling on top of the old install "fix" it? We can get together via phone this evening or tomorrow afternoon. I could log in and take a look. Tnx, DH
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