Frequently-asked questions and issues

If you have not looked for your answer in LOGic's help, please do so.  It contains answers to most questions about ho to use  LOGic.  Use the Find button in the help screen to search for keywords.

You may also search our web site.

Our most-asked questions

Advanced stuff  Adding your own indexes...

Awards Tracking FAQ

Contesting FAQ

DXTelnet Interface

Daylight Savings Time

Installation and upgrading

Map FAQ

Radio Interfacing FAQ

Report Writer

Screen customization

Serial Port Problems

Y2K FAQ

If you do not find the answer to your question here, try our Infrequently-Asked Questions!  Problems related to bugs that have been fixed, obsolete products and operating systems, etc. are covered.


Our most-asked questions...

LOGic won't update the Canadian Islands list from the internet.  

The site moved.  Change the URL to  http://www.qix.net/~wd8mgq/cisa/Canadian.html

When I add a new QSO to the log, next guy to call in a spot from the packet cluster is automatically logged in the call field.

Turn Auto Logging off in the data terminal window. Click the OPTions button, then uncheck Auto Logging.

 

Can I add the PSK31 mode to LOGic?

Yes--LOGic's modes are totally user-definable.  Here's how.   First, go to tools/misc utilities/change size of log fields.  Make the Mode field is 5 characters wide if it is currently set to something less.  Now, go to tools/setup/modes.  Add a new mode.  Actual mode is PSK31.  Award mode is RTTY.

 

I need to add a mode that is more than 5 characters, such as MFSK1.  How do I do this?

Close all windows.  Go to tools/advanced/database commands.  Type

USE MODES EXCLUSIVE
MODIFY STRUCTURE

Change ACTUALMODE to the desired size. 

Proceed to modify the length of the MODE field in the log file as described under PSK31 above.

 

I am having problems with serial (com) ports

Click here!

 

I get an error INDEX DOES NOT MATCH TABLE..., or RECORD OUT OF RANGE...

To fix, do a CLEAN (see below).

No data is not lost. Only the Index files are bad. This can happen if Windows crashes, the power fails, or Windows is not shut down properly. In the case of a catastrophic failure such as a power outage, you will probably lose only the last QSO entered.

It is a good idea to run SCANDISK occasionally to make sure your hard drive is healthy.

 

How do I do a CLEAN?

If you are running LOGic, close it.  Go to the Windows Start Menu, Programs, LOGic 5, and click the CLEAN icon.  This will recreate all indexes. Clean also removes all temporary files.  A Clean is done automatically every time you install LOGic or an update.

 

How do I add the new DXCC countries to LOGic?

Click here for instructions and data   for Palestine, Austral Islands and  Marquesas Islands, and Temotu Island.

 

Callbook Interface does not automatically log info

In order for LOGic to access the callbook, the callbook interface form must not be closed.  Opening and Closing the callbook form turns  the interface on and off.  To open the call book form,  go to Forms on the menu bar, then click Callbook.  You may minimize the callbook window if you desire.  The window will maintain its state when you exit and rerun LOGic.  For more info, click the help button on the callbook form.

If the callbook for is open, and it still does not automatically log info, click on Log on the menu bar, then Setup.  Make sure that the callbook parameters are set up properly.

Also, make sure that you are using the correct procedure to add a new QSO.

 

My awards progress tallies are incorrect

You need to run Update Awards Progress Info. This is normally updated automatically, but certain operations such as importing data or restoring from a backup require you to run Update Aeards Progress Info. See section 6.3.3 of the manual.

Also, the band and mode must be logged for a QSO to tally. 

Additionally, make sure that the entity being tracked is logged--to track DXCC, the DXCC field must be filled in.  To Log CQ Zone, CQZ must be filled in.   These are normally filled in automatically when logging or importing data, but it is possible to turn off auto logging of  DXCC, CQ Zone, etc., or manually blank or enter a value into these fields.

 

How do I import data from programs not listed in LOGic's tools/import menu?

Most programs currently on the market support ADIF (Amateur Data Interchange Format).  Any program supporting ADIF can transfer data using a common format.  The CT ADIF program may be found at by clicking here.

If the program in question does not support ADIF,   look in the IMPORT subdirectory of the LOGic 5 FTP site. If no luck there, send your data to PDA.  We have programs to import most other programs.  We can also import data from most homemade loggers, spreadsheets, etc.

LOGCONV is a handy utility for converting between several log file formats.

SWL QSLing

This got left out of the manual and online help:

Many SWL stations have a hobby of listening to amateur QSOs and like to collect amateur QSL cards as proof of their reception. Amateurs are encouraged to extend the courtesy of responding to SWL QSL requests. LOGic supports convenient SWL QSLing.

To set up for generating an SWL QSL, put a user-defined field named SWL on your log form. Make it type Character with a width of 12 (wide enough to handle an amateur callsign).

To tell LOGic to generate a QSL for an SWL, enter a new "QSO" for the SWL. SWLers are assigned an identifier or "callsign" by the orginizations to which they belong. Enter this identifier in the call field. In the SWL field, enter the station with whom you were in QSO with when the SWL was listening. Enter R in QSL Sent to request that a QSL be printed. You may also enter comments and a QSL message.

Be sure to enter I (ignore) in QSL Rcvd so that LOGic will not count this SWL entry towards any awards credit.

Proceed to print QSL cards or labels as usual. SWL log entries will be automatically printed in the proper format for SWL QSLing.

I have a lot of duplicate QSOs entries in my log.  How did this happen, and how do I fix it?

Duplicate records can appear in your log  when you import the same data more than once, or restore a backup and use the APPEND option.

To remove the duplicates, go to tools/misc utilties.  Select the Delete Duplicate QSOs option.  This utility compares callsign, date, and time, and will NOT delete a record simply because you have worked the same station more than once.  When selecting which QSO to keep from a group of duplicated records, it will choose the one with the best QSL Rcvd status.

© 24-Dec-02 09:29 http://166.102.242.15/radio/support/logic5/faq/index.html