May 9, 03

Hi Folks,

This is Fred, owner of QRZ.COM and the QRZ CDROM

I recently received a request for support from one of your
customers who was having trouble with our news V.21 CDROM.

This led us to discover that a file, COUNTRY.DAT was missing
from the CD.

The QRZ software is designed to ignore this file if not present
however it is apparent that the LOGic software throws a fatal
error in this case.

Since the CDROM cannot be reprinted, the workaround is thus:

The CDROM's \CALLBK folder should be copied to the customer's
C: drive (C:\CALLBK).  Then the file COUNTRY.DAT (attached)
can be added to the C:\CALLBK directory.

An alternative fix is to have the customer dump the CD to
their hard drive, add the file, and then write a CD-R copy
of it for their own use.

Sorry about all of this but I thought that you'd like to
hear about it.

73,

-fred