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Install logic Update did not update after renewal
LU1BJW
#1 Posted : Thursday, December 26, 2019 8:41:55 AM(UTC)
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Good morning Dennis,

Last December 18th I renewed the updates subscription.

When I go to the menu Help/Check for updates
Still I see the legend "subscription expires on 09/01/2019 click here to renew"
And It should show my update up to 12/18/202020 and allow me to update from my today version (9.1.39) to the latest.

Looking forward to your reply.
Best 73
From Buenos Aires.


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K1VC
#2 Posted : Thursday, December 26, 2019 1:40:40 PM(UTC)
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Hello,

Did you receive an email with a link to download and run a new file in order to renew your update subscription? It usually takes a couple of days after you purchase the subscription to receive the email.

Check your junk email inbox. The subject of the email should be "Your New LOGic 9.1"

There are detailed instructions in the email to guide you through the steps to update your subscription and allow you to update LOGic to the latest version.

Good luck.

Vin, 73
K1VC
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WN4AZY on 12/29/2019(UTC)
LU1BJW
#3 Posted : Thursday, December 26, 2019 2:57:17 PM(UTC)
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Hi Vin,

Thanks for your message.

Yes I received the email.
I just want to be able to download the updates from the Logic 9 menu (check for updates).
I Would rather not to install anything new just the updates because I have Logic 9 already running in good shape.

73
Horacio
K1VC
#4 Posted : Friday, December 27, 2019 7:53:49 PM(UTC)
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Hi Horacio,

I believe in order to update LOGic, you will have to install that file. It's just like a normal update, where you can pick what you want updated and it also updates your subscription for another year.

If you don't run that file, I don't think you'll be able to download any LOGic updates.

Vin 73
K1VC
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WN4AZY on 12/29/2019(UTC)
LU1BJW
#5 Posted : Saturday, December 28, 2019 4:31:26 PM(UTC)
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Hi Vin,

I run the install file and everything updted 0k.
Thanks!
Happy new year!

Horacio
K1VC
#6 Posted : Saturday, December 28, 2019 8:37:56 PM(UTC)
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Hi Horacio,

Glad it all worked out for you.

Happy New Year !

Vin, 73
K1VC
WN4AZY
#7 Posted : Sunday, December 29, 2019 6:14:47 PM(UTC)
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Thanks for the help Vin.

If you want to be able to download updates, you have to have the new license file, and to do that you need to install the file that has the download link in the email. Keep a copy of the file that you download, BTW. It is your new complete installation of LOGic. You will need it if you want to install LOGic on a new computer, or lose a hard drive.

If you found a problem with the update that you get via email, or any update for that matter, you could backgrade to an earlier version.

Tnx for using LOGic & 73,


Dennis WN4AZY
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